Resistance Management
One of the top reasons for the failure of CRM systems implementation is the active resistance of employees. Any changes in the company cause discomfort for people working in the company. There are several reasons for this:
- need to learn new technologies
- fear of losing a job
- misunderstanding the benefits of change
- further effort is required
- lack of motivation (material, emotional)
How to work (manage) with the resistance of employees when implementing changes in the IT infrastructure of the company look at our YouTube channel.
How to choose a CRM can be found in our video: https://youtu.be/V1nbgRe9w5c.
Try Zoho CRM, 30 days free: https://goo.gl/Wr6wGp.
