Get a discount on tech support!
You use Zoho but we are not your Partner?Just click the button, scroll down the page, click change the Partner,type in our code"CRMOZ4" and getadditional free hours of tech support! It won't affect your pricing plan, and we will be able to resolve your technical requests faster!
Technical support packages for your software
Make your software apps like a Swiss watch with technical support from CRMOZ .
You can choose a support bundle according to your needs or even create your own!
Rare
Medium
Medium Well
Well Done
Bundle features comparison
Rare
Medium
Medium Well
Well Done
Bundle features comparison
Technical issues
Response time
COMMUNICATION CHANNELS (on-site)
EDUCATIONAL OPTIONS
One-day trip with Medium Well
Do you want to know how our technical support works? Try it yourself!
- Our PM will be in touch with you throughout the day on your assignment
- This package will suit those clients who understand exactly what tasks need to be completed. At the beginning of the day, the client sets a task to complete. The PM will estimate the number of hours to complete the task
- If the task cannot be completed within the paid period, the client must buy additional time or choose another task
- If the task can be completed in less than 8 hours, the client gives the following task to be completed
- It is important to understand that the client should be in touch throughout the day to answer questions promptly or to test intermediate or final results.
ADDITIONAL TERMS AND CONDITIONS
- Prices do not include taxes and levies (e.g. sales tax and VAT) imposed by law.
- Requests for technical support can only be sent by authorised contacts listed in the customer agreement.
