Expanded possibilities
Communicate with customers via voice and video chat, transfer files and updates of any type, schedule remote support sessions at your and your customers' convenience, run diagnostics, manage all data, enable one-click technology and record sessions. CRMOZ helps you select and personalize the tools your business needs, and integrate API, ITSM and Service Desk solutions
Instant support
We know that time is one of the primary resources of a business, so we Zoho Assist allows you to do many tasks instantly - from connectivity, multimodal navigation, automatic remote access configuration, to power actions, scheduled diagnostics and reporting. Don't worry about security - all your data is fully confidential with end-to-end SSL and 256-bit AES encryption.
Zoho Assist Integrations
Additional integrations with applications can simplify the data exchange process, make specific operations convenient, and enhance interactions more efficiently during business operations based on Zoho CRM developments. One such integration is the Zoho Assist platform – a cloud-based remote customer support tool. It aims to provide secure assistance and troubleshoot for IT support teams and businesses.
Convenient Customer Support with Cost-Effective Pricing
Zoho Assist facilitates customer service through access to the client's devices. Support agents can remotely manage, diagnose and resolve technical issues, provide real-time support, and collaborate effectively. Issues can be addressed from a laptop, personal computer, or even a mobile device by viewing the screen and configuring the system as if being physically present.
Zoho Assist offers a range of additional features to enhance the remote support experience, including file transfer, real-time chat functionality for customer communication, session recording for later use or training, and the ability to reboot and reconnect devices remotely.
We offer the setup of your business processes using Zoho Assist's functionality because the software is designed with ease of use in mind. With it, it is easy to implement scaling parameters and support for growing enterprises. Moreover, it seamlessly integrates with other Zoho applications, such as Zoho Desk and Zoho CRM, as well as popular third-party help desk and customer support tools. These integrations help streamline workflows, enhance productivity, and ensure smooth transitions between support interactions and ticket management.
Write to Us to Find Out How Much Our Customer Help Services Cost
The Zoho customers application offers essential features needed for professional assistance, even through firewalls and proxy servers. It does not require software installation and can be launched directly in the browser. Through its use, you will get:
- Support on all systems
- Sending via Ctrl + Alt + Del
- Remote reboot and reconnection
- Multiple connection invitation options
- Detailed reports on the use of features
- Adaptation to protective systems
- Code for connecting the widget to the website
- Secure information transmission
- Desktop plugin for quick access
- Two-way screen sharing with one click
- Built-in file transfer
- Instant chat system
- Multi-monitor support
- Clipboard
- Access control management
- Session reports
The cost of using the application to provide customer support will soon be justified. Through Zoho software subscriptions, you get the ability to interact on the platform and a comprehensive business solution due to company integrations. This reliable remote support software offers a wide range of features within the free remote access package and can help you maintain an organized workflow. If you want to learn more about setup conditions, timelines, and prices, don't hesitate to contact us through your preferred method.